Compliance, Governance and the Law

This is our lighter version of "GDPR Awareness" which is for learners who require an overview of General Data Protection regulation, (GDPR). The duration of this online course is 20 minutes and can be completed over multiple sessions, in your own time. This e-learning course will cover: What the GDPR is Categories of data An overview of the six GDPR principles Rights of individuals Standards for consent Accountability requirements for different organisations

This course provides the learner with a detailed explanation of each of these areas. A lighter version, titled 'A Quick Guide to GDPR' is also available for learners that require an overview of GDPR. The duration of this course is 20 minutes and can be completed over multiple sessions. This course covers: • What the GDPR is • Why we need it • Categories of data • Key changes in legislation • Standards for consent and safeguarding of children’s data • Accountability requirements for data controllers and processors

This course will introduce you to the subjects of diversity and equality. The duration of this course is 20 minutes and can be completed over multiple sessions. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Explain the difference between equality and diversity • Acknowledge the importance of equality and diversity both inside and outside of work • List the protected characteristics • List the different types of Prohibited Conduct

Anyone who sits at a workstation with display screens in their daily work will benefit from the Display Screen Equipment (DSE) e-Learning course. The module covers equipment including; televisions, personal computers, laptops and tablet devices, and the associated risks and hazards. Undertaking this course also ensures that employers are compliant with the Health and Safety (DSE) Regulations 1992. The duration of this course is 45-60 minutes and can be completed over multiple sessions. Course module topics include: • The definition of DSE • Health hazards associated with DSE • Regulations • Assessing risks to health • Ergonomics • Planning workstations • The environment • Avoiding eye strain • Portable computers and appliances

Employers must carry out risk assessments in respect of all significant workplace hazards, and failure to comply with this legal requirement can result in prosecution and heavy penalties. Such prosecutions rarely arise from any wilful intention to break the law, but rather through an ignorance of the legal requirements, or a lack of understanding of how to carry out the assessments, how detailed they should be, and how they should be recorded. Having completed this course the learner will feel competent, and able, to conduct risk assessments effectively, and to appropriate standards. The duration of this course is 20 minutes and can be completed over multiple sessions. Course Content: • The importance of risk assessment • Hazard and risk • Identifying workplace hazards • Identifying those at risk • Evaluating levels of risk • Hazard removal • Risk control • Recording the assessment • Ongoing risk review

This IOSH Managing Safely course is market-leading, providing complete training in health and safety for anyone with responsibility for the safety and wellbeing of other people in their organisation. Therefore, this gold standard programme is suitable and essential for managers, supervisors and leaders in all sectors and all types of organisation where the health and safety of people and teams is a top priority. The course content gives managers all they need to know to handle health and safety in the area under their responsibility. Managers and team leaders will attain a well-rounded knowledge of health and safety, and safe systems of work, so that they can apply their knowledge at work with confidence.

Embracing Sustainability: Exploring the Environmental Impact of Daily Life Course Duration: 2 hours (can be completed over multiple sessions) Are you passionate about making a positive change in the world? Do you want to understand how your daily choices and actions affect the environment? This course is designed to enlighten a diverse range of candidates who are eager to deepen their understanding of the impact our everyday lives have on the environment. This course delves into the intricate web of environmental interconnections, empowering learners to grasp the significance of their choices and the ripple effect they create. Over the course of two enlightening hours, you will begin a journey of discovery that enables you to uncover the power individuals hold to contribute towards a more sustainable future and be able to actively engage in discussion about the challenges we face. Key Topics Explored: 1. Environmental Impacts: Gain insight into the wide-ranging effects our activities have on the environment, ranging from carbon emissions to resource depletion. Understand the interconnectedness of ecosystems and how our actions can either harm or protect them. 2. Environmental Aspects: Dive into the various aspects of our daily lives that have environmental implications. Explore the fields of energy consumption, waste management, transportation, and more. Develop a holistic perspective on the environmental impact of diverse sectors and identify areas where changes can be made. 3. Personal Social Responsibility: Discover the role of personal social responsibility in fostering a sustainable society. Learn how individual actions, when multiplied by a collective effort, can lead to transformative change. Explore strategies for integrating sustainable practices into your daily routine and inspiring others to do the same. By the end of this course, you will possess a comprehensive understanding of the environmental challenges we face, as well as the tools and knowledge needed to contribute to their solution. Whether you are an environmental enthusiast, a concerned citizen, or a professional seeking to integrate sustainability into your work, this course is tailored to meet your needs. Take the first step towards becoming an agent of positive change with this Introduction to Environmental Awareness.

The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you will be able to: • Explain the difference between direct and indirect discrimination • Recognise and describe discriminatory behaviour • Explain how such behaviour may be avoided • Acknowledge why discriminatory behaviour is legally, morally and professionally unacceptable

This course is a great introduction to the subject of sex discrimination. This course looks at the Equality Act 2010 in respect of Sex. It covers how the protection works in practice, and how the Act applies to all elements of employment. By the end of this course, you will be able to discuss what discrimination on the grounds of sex is, what protections are in place, and the different types of discrimination. The duration of this course is 20 minutes and can be completed over multiple sessions.

Information Governance is about confidentiality of personal information, and, handling information in a secure manner within your organisation. It could be best described, as a set of practices and culture, within which an organisation handles and safeguards personal information. Information is a vital asset to every organisation, both in terms of the management of service users, and the efficient management of services and resources. The duration of this course is 20 minutes and can be completed over multiple sessions. This course is designed to enable you to understand what Information Governance is. Learning Objectives: • State what the term ‘Information Governance’ means • Explain basic law and good practice as it applies to Information Governance • Recognise and avoid confidentiality breaches • Describe the risks associated with the information you handle • Comply with your organisation’s policies and good practice guidelines • Explain how to handle and manage personal information • Describe how to ensure the security of confidential information

This course looks at the legal requirements in place to combat work-related race discrimination, and provides a template for addressing them effectively. The duration of this course is 20 minutes and can be completed over multiple sessions. This course will cover: - A definition of Race discrimination - Where Race Discrimination might occur - The different types of Race Discrimination - Racial harassment

Bullying is responsible for 30% - 50% of all stress-related illness in the workplace, and costs employers up to £2 billion in lost revenue every year. A lack of recognition and acceptance of workplace bullying results in costly damage to both individuals and organisations. One of the most widely accepted ways of reducing the risk of bullying is to raise employee awareness, and to provide appropriate training on how to recognise and address it. ‘Preventing Bullying in the Workplace’ can play an important part in your anti-bullying strategy by raising awareness and understanding about what constitutes bullying behaviour, what causes it, and what can be done about it. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Explain organisational factors • Describe forms of bullying • Describe how to take action • Explain the results of bullying for the individuals • Explain the results of bullying for the organisation • Understand the legal position

Did you know that surveys by both the government and charitable organisations show that age bias is the most common form of employment discrimination? Older workers may be unfairly refused a promotion, whilst younger workers may receive lower rates of pay – despite having all the relevant skills and experience. Age discrimination is, of course, illegal – and complying with the law is a key reason for eliminating workplace-related age discrimination. But there are other good reasons: • The benefits that result from providing a diverse workplace • Within the next twenty years people over the age of fifty will make up almost one-third of the workforce, so any discrimination against this sizable minority will greatly reduce the pool of talent available to an organisation The duration of this course is 20 minutes and can be completed over multiple sessions. learning objectives: • Explain what the term ‘age discrimination’ means • Describe the different forms of age discrimination • Recognise examples of age discrimination in the workplace • Describe how age discrimination occurs in the workplace • Identify the legal exceptions to age discrimination law

The purpose of the Freedom of Information Act is to give people increased access to the wealth of information held by public bodies and government departments. The Act further aims to encourage increased openness, and to enable members of the public to understand how such organisations carry out their duties, why they make the decisions they do, and how they spend public money. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • Understand the purpose and aims of the Act • Outline the benefits for individuals, public bodies, and government departments

It seems that everything relies on technology these days, after all, most of us use computers, tablets, or mobile phones for e-mails, entertainment, online banking, and shopping. Of course, this means that much of our personal information is stored either on our own computers, or on someone else’s system. Practically all businesses and organisations worldwide use computers and the internet to store, process, and communicate information – much of it sensitive and confidential. Gaining illegal access to both personal and organisational information can be very lucrative for cyber criminals; it can also be very satisfying for those seeking some form of revenge, or wishing to enjoy the kudos of breaking into apparently secure systems. This course will explain how you can remain safe and compliant by understanding online security. You will be able to describe how to protect yourself, and the company in which you work, to stay safe from digital threats. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • List the dangers of cyber attacks • Recall the methods of system attacks and how to minimise the risks • Apply your knowledge to different scenarios • Describe the basic security practices and explain how to apply them

This course provides an introduction to the Data Protection Act 2018 (DPA 2018), how it is related to GDPR, and how to comply with it. The duration of this course is 20 minutes and can be completed over multiple sessions.

Discriminatory attitudes, inaccurate assumptions, and stereotypes, lead to qualified and capable people with disabilities being denied job opportunities available to those who are fully abled. Workplace discrimination against disabled people is a problem. Fortunately, it is a problem that the law is designed to address vigorously – with substantial penalties for those who fall short. This course is designed to help the learner understand the ethical, moral and legal position regarding those with impairments, how it fits within an equal and diverse workplace, and their role in creating such a workplace. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • List and describe the different types of disability discrimination that can occur • Explain how disability discrimination law applies throughout the employment process • Describe the circumstances in which disability discrimination law does not apply

A person might make a request for any information, but this does not mean you are always obliged to provide them with it. There will be occasions where there will be a good reason why you should not make public some, or all of the information requested. This course will introduce you to those exemptions. The duration of this course is 20 minutes and can be completed over multiple sessions.

Teachers, doctors, nurses, carers, social workers, public transport workers, shop workers, DHSS staff, and many others, are all at risk every working day. That said, there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Spot the warning signs of violence and aggression • Understand how your actions can contribute to violence and aggression • Acknowledge how to minimise the risk of violence and aggression

Any one of us could be the victim of bullying and harassment, ad so it is of vital importance that we all know what these terms mean, and how we can help to protect ourselves, and others. This course will show harassment, victimisation, and bullying in action in the imaginary town of Equalityville. The learners will undertake interactive learning tasks to help the companies of Equalityville better understand what to do when these actions occur. The duration of this course is 20 minutes and can be completed over multiple sessions.

Everyone deserves to be treated with dignity and respect at work. Unfortunately, and for a variety of reasons, from time to time this doesn’t happen – and subjecting someone to harassment, victimisation, or bullying are examples of when it hasn’t. In everyday language these terms can be used almost interchangeably to mean similar things. But in the Equality Act, victimisation and harassment have quite specific meanings - while ‘bullying’ doesn’t feature as a legal term at all. This course will show you harassment, victimisation, and bullying in action, in the imaginary town of Equalityville. Undertake tasks to help the companies of Equalityville better understand what to do when these actions occur. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • Consolidate learning with regards to harassment, victimisation, and bullying • Aim to practically demonstrate how these issues can occur in everyday life, and how they can be recognised and dealt with

This course will give you an introduction to remaining safe and compliant, by understanding information security. You will be able to describe how to protect yourself, and the company in which you work, to stay safe from digital threats. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you will be able to: • Explain what security breaches are, and how they can happen • List ways to ensure that data storage equipment is secure • Outline the rules relating to personal use of email and the internet • Identify the damage related to the transmission of junk email and offensive material • Acknowledge the consequences of using unauthorised software

In this course, we will look at the Caldicott Guidelines. This course sets out to enable you to understand why it is important to develop good working relations with the police, and how the sharing of information fits with this relationship. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • Why we need to work with the police • How you should respond to a request for information from the police • When you must share information with the police • How information should be shared • The issues involved in gaining consent from individuals to share their information • How to request information back from the police

Many people have jobs where they are required to work alone, and without direct supervision. This absence of immediate help or assistance creates significant risk because of the ever-present prospect of accidental injury or violence and aggression - the latter, for some occupations, being accompanied by the added risk of robbery or other crime. This course looks at the five key lone working occupational groups, and helps the learner to identify the occupations that fall within those groups. By identifying their own, or a similar occupation, and the group into which it falls, the learner is able to go on to recognise and identify with the particular risks to personal safety that apply to that occupation. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: By the end of this course you will be able to: • Outline the jobs that could result in alone worker situation • Describe the types of lone workers This course is suitable for anyone working alone and/or without direct supervision or contact with colleagues.

Many people have jobs where they are required to work alone, without direct supervision. This absence of immediate help or assistance creates significant risk because of the ever-present prospect of accidental injury, or violence and aggression – the latter, for some occupations, being accompanied by the added risk of robbery or other crime. This course introduces the learner to the potential hazards faced by 'lone workers'. It then considers whose responsibility it is to reduce or remove the risks associated with these hazards and, in overview, how this is done. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you will be able to: • Define the term ‘Lone Worker’ • Outline types of 'Lone Worker' • Describe your responsibilities • Acknowledge how 'Lone Worker' Risk Assessment works

During pregnancy, and the period following childbirth, both mothers and fathers receive a significant degree of legal protection against workplace disadvantage. This protection seeks to avoid discrimination, work stress, and financial difficulty through anti-discrimination law, statutory entitlements to leave, and financial benefits. In return, those concerned have responsibilities, primarily in respect of keeping their employer notified of their wishes and intentions. This course aims to enable learners to understand the full range of rights and responsibilities of mothers-to-be, and fathers, during the time they are in paid employment. The duration of this course is 20 minutes and can be completed over multiple sessions. This course covers the rights and responsibilities of mothers in respect of: • Time off to attend antenatal appointments • Compulsory Maternity Leave • Ordinary Maternity Leave • Additional Maternity Leave • Returning to work part-time after Maternity Leave • Statutory Maternity Pay and Allowance • Maternity Allowance

Money Laundering is used to fund many criminal activities and therefore it’s important to be able to understand what it is and how to prevent it. In this course we explore what money laundering is, how it is carried out, and how to prevent it by following legislation. It includes some useful warning signs to help you spot and report money laundering too. The duration of this course is 20 minutes and can be completed over multiple sessions. This course covers: • How is money laundering carried out? • What is money laundering • Placement • Layering • Integration • Legislation • Combating money laundering • Signs of money laundering • Reporting suspicions • The impact of money laundering

Did you know that we only absorb around 7% of what someone is saying through their words? Crazy isn’t it? 55% of our understanding comes from someone’s body language with 38% coming from paralanguage. But what do those terms mean? This course will work through the four types of nonverbal communication people use every day. The duration of this course is 20 minutes and can be completed over multiple sessions.

For some managers performance appraisal is a once-a-year event that provides an opportunity to catch up with members of their team to discuss performance and career aspirations. Appraisal, however, should not be a once-a-year event. It should be the culmination of work carried out by both the manager and the appraisee over the full appraisal period – usually 12 months. This course considers why appraisal should be a continuous cycle of activity aimed at improving performance and achieving agreed objectives. It also enables the learner to understand the part ongoing appraisal play in organisational performance management. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: •Describe the part ongoing appraisal plays in organisational performance management • Know how ongoing appraisal works - Understand the performance management process

Following the death or stillbirth of a child, employees will need time to recover and come to terms with such a tragedy. Statutory parental bereavement leave and pay, also known as Jack’s Law, is a workplace right which was introduced to support those affected by childhood mortality. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you should be able to: • Explain what parental bereavement leave and pay is • List the types of individuals who could be eligible for parental bereavement leave and pay • Outline the entitlement and responsibilities of employees who are eligible for parental bereavement leave and pay

During pregnancy and the period following childbirth, both mothers and fathers receive a significant degree of legal protection against workplace disadvantage. This protection seeks to avoid discrimination, work stress, and financial difficulty, through anti-discrimination law, statutory entitlements to leave, and financial benefits. In return, those concerned have responsibilities, primarily in respect of keeping their employer notified of their wishes and intentions. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course. you should be able to: • Acknowledge what paternity and adoption leave are • Explain the eligibility criteria for paternity and adoption leave

The aim of the PCI-DSS course is to enable your staff to understand what PCI-DSS is, why it is important, and recognise the consequences of non-compliance. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Explain what PCI-DSS is • Name the six key controls that form PCI-DSS • Suggest three ways in which you can remain compliant • Describe three of the possible consequences of breaching PCI-DSS

Many people have jobs where they are required to work alone, and without direct supervision. This absence of immediate help or assistance creates significant risk because of the ever-present prospect of accidental injury or violence and aggression - the latter, for some occupations, being accompanied by the added risk of robbery or other crime. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Recognise that the law places clear responsibilities on both you and your employer in respect of your safety at work • Describe what is meant by a safe system of work and list examples of such systems • Explain how intelligence systems can be employed to improve the safety of workers in other people’s homes and premises

It is important to understand what confidential information is and how it should be treated and stored. This course will cover all aspects of confidential information. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you should be able to: • Explain what we mean by ‘confidential information’ • Outline how you can protect personal information • Explain the need for information sharing to service users • Acknowledge how common law apply to confidentiality

Discriminatory attitudes, inaccurate assumptions, and stereotypes, lead to qualified and capable people with disabilities being denied job opportunities available to others who are fully abled. Workplace discrimination against disabled people is a problem. Fortunately, it is a problem that the law is designed to address vigorously – with substantial penalties for those who fall short in making reasonable adjustments. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course you should be able to: • State what the term ‘reasonable adjustment’ means • Describe the different types of reasonable adjustment employers may be required to make • Explain the factors employers should consider when determining whether an adjustment is ‘reasonable’

Record management is not just about keeping records organised and easy to access, it's also about complying with the law. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • Explain what is meant by ’Records Management’ • Outline the records management ‘lifecycle’ and the six phases of the lifecycle • Acknowledge best practice in records management and legal requirements

According to the Office for National Statistics, there are at least 170 different religions or beliefs being practiced in the United Kingdom. This means that many UK workplaces are rich with people of different beliefs (or indeed non-belief), customs, and perspectives on life and death. It also means that successful organisations will ensure that their employees are able to express their religion, belief, or non-belief, without prejudice or discrimination. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course you should be able to: • Explain what is covered by discrimination law in relation to religion, belief, and non-belief • State what the law means by religion, belief, and non-belief • Describe the difference between religion, belief, and non-belief

A 'Right to Work' check involves a review of a candidate’s legal identification documents to ascertain whether or not they have permission to work in the UK. These checks are important, and must be carried out before any person is employed by any organisation. This course provides the basic knowledge and understanding needed to carry out 'Right to Work' checks. It covers what they are, why they are important, and details the different types of documents used whilst checking people’s right to work in the UK. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Describe the consequences of failing to conduct these checks • Understand what a 'Right to Work' check is, and why they are important • Describe the eligibility criteria to work in the UK • Explain the different types of legal documents, and what types of checks need to take place • List places to obtain further advice

This course has been designed to explain the legal requirement for conducting a right to work check, and the practicalities associated with it. The duration of this course is 20 minutes and can be completed over multiple sessions.

Discrimination against people because of their sexual orientation happens across the country, in organisations large and small. It can be systemic (something that is part of an established ‘culture’ of discrimination, harassment, and bullying), or it can be on a smaller scale - perhaps one person’s prejudice that results in unfair and illegal actions. It can also be unintentional, often in the form of joking or teasing. It is your responsibility to understand the law and do your part to protect against sexual orientation discrimination in your workplace. Doing so makes for a fairer and more diverse workplace. Failing to do so can lead to unhappiness and distress for victims, and serious penalties for offenders and their employers. The duration of this course is 20 minutes and can be completed over multiple sessions. Learning Objectives: • State the meaning of the term ‘sexual orientation’ • Explain how sexual orientation discrimination occurs in the workplace • Recognise examples of sexual orientation discrimination in the workplace • List and describe the legal exceptions to sexual orientation discrimination law

During pregnancy and the period following childbirth, both mothers and fathers receive a significant degree of legal protection against workplace disadvantage. This protection seeks to avoid discrimination, work stress, and financial difficulty, through anti-discrimination law, statutory entitlements to leave, and financial benefits. In return, those concerned have responsibilities, primarily in respect of keeping their employer notified of their wishes and intentions. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you should be able to: • Explain the difference between unpaid and shared parental leave • Acknowledge the legal rights and responsibilities of parents in respect of parental leave • Outline how shared parental leave works

The duration of this course is 20 minutes and can be completed over multiple sessions. This course explains some of the ways you can help children and young adults suffering from a bereavement. Aimed at both primary and secondary school teachers, the course includes: • The importance of communication • Planning and preparation • When to seek further support • Help, support, and self-care

It is illegal to discriminate against a person because they have a disability, and why would anyone want to? This course will explain what a disability is, and how it is viewed in law. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completion of this course, you should be able to: • Explain how the law defines disability • List the impairments covered under disability discrimination law • State which conditions are excluded from the law

This course will introduce you to the subject of mental health, and will take around 20 minutes to complete. What we are going to look at: • What mental health is • The impact of mental health problems • How mental health problems can affect us

According to the Office for National Statistics there are at least 170 different religions or beliefs being practiced in the United Kingdom. This means that many UK workplaces are rich with people of different beliefs (or indeed non-belief), customs, and perspectives on life and death. It also means that successful organisations will ensure that their employees are able to express their religion, belief, or non-belief, without prejudice or discrimination. The duration of this course is 20 minutes and can be completed over multiple sessions. Upon completing this course, you should be able to: • Explain what is covered by discrimination law in relation to religion, belief, and non-belief • State what the law means by religion, belief, and non-belief • Describe the difference between religion, belief, and non-belief

The whistleblowing charity Public Concern at Work states that, “Effective whistleblowing arrangements are a key part of good governance. A healthy and open culture is one where people are encouraged to speak out, confident that they can do so without adverse repercussions, confident that they will be listened to, and confident that appropriate action will be taken. This is to the benefit of organisations, individuals, and society as a whole.” This course will enable the learner to understand what whistleblowing is, how to blow the whistle, and what protections there are for those who do so. The duration of this course is 20 minutes and can be completed over multiple sessions. By the end of this course you will be able to: • Understand what is not whistleblowing • Make a whistleblowing disclosure • Describe the protection provided for whistleblowers • Understand the position regarding whistleblower confidentiality • Acknowledge what happens after the whistle has been blown • Understand where to get whistleblowing help

This course goes beyond what is necessary for legal compliance, by covering best practices and how to inform and educate learners about the myriad of topics contained within ED&I. Promoting and delivering ED&I in the workplace is essential in creating a working environment where everyone can feel safe, have a sense of belonging and be empowered to reach their full potential.