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This course explains how to use good negotiating strategies to your advantage, illustrates the importance of understanding your ‘tradeables’, asking the right questions, making sure you are negotiating with the right person, and that they have the right level of knowledge and experience for the deal. You will also be given guidelines on the cultural and gender differences that can apply to negotiations, as well as the importance of timing and concessions.
Suitable for anyone required to negotiate a satisfactory outcome to a problem or proposal.
01 Course content